Terms & Conditions

Terms & Conditions

Welcome to the official website of Royal Mansion Boutique Hoi An.

When making a reservation through our website, please read the terms and conditions below to ensure your rights and the best experience during your stay.

1. Check-in & Check-out:
  • Check-in: from 14:00
  • Check-out: before 12:00
  • Early check-in or late check-out is subject to room availability and may incur additional charges.
  • Guests are required to present valid identification upon check-in.
2. Responsibilities of Guests:

Guests are responsible for:

  • Providing accurate information when booking
  • Complying with hotel regulations and respecting staff, facilities, and other guests
  • Paying for any damages caused to hotel property during their stay
  • Comply with fire safety regulations, safety signs, and emergency exit instructions
  • Follow hygiene and disease prevention guidelines as required by the hotel

 

For any inquiries regarding terms and conditions, please contact us:

  • Email: [email protected]
  • Hotline: (+84) 235 3927 666 or (+84) 888 010 166 (Zalo/WhatsApp)
  • Address: Royal Mansion Boutique Hoi An – 08 Trần Bình Trọng, Hội An Đông, Đà Nẵng