Payment Policy

Welcome to the official website of Royal Mansion Boutique Hoi An. When booking through our website, please review the following terms and conditions to ensure your rights and a satisfying stay.

• Room rates may vary depending on the booking period, room type, and number of guests.
• Displayed rates include taxes and service charges (unless otherwise stated).
• No deposit is required when making a reservation. Guests only need to provide accurate personal information in accordance with the hotel’s Privacy Policy.
• Payment will be made directly at the hotel upon check-in.
• Your reservation will be confirmed via email once all information has been completed.
• The booking system is operated through Hotel Link, a technology solutions provider for the hotel industry, which allows us to display room availability and rates on our website for direct booking.

• Since guests do not pay in advance, there is no cancellation fee.
• However, please inform us as soon as possible if you wish to cancel or modify your booking to help us manage room allocation efficiently.
• Changes to dates or room types are subject to availability and may incur price differences.
• During peak seasons or public holidays, policies may be adjusted and will be clearly communicated during the booking process.

• Extra bed: VND 300,000/room/night (including breakfast). Each room can accommodate a maximum of 1 extra bed.
• Third person without extra bed: VND 200,000/guest/night (including breakfast).
• Children 6-11 years old: surcharge VND 150,000/child/night.
• Children from 12 years old: charged as adults.

• Email: [email protected]
• Hotline: (+84) 235 3927 666 or (+84) 888 010 166 (Zalo/WhatsApp)
• Address: Royal Mansion Boutique Hoi An – 08 Tran Binh Trong, Hoi An Dong, Da Nang.